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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All orders are shipped via USPS
Canvas:
Ships within 7-10 business days, USPS. Canvas artwork is stretched on the finest stretching frames. We do not use low quality wood that can warp in a few months or years. We carefully stretch our artwork to be straight on the bars. We pack with strong boxes to insure safe delivery. 7/8" thick frames.
Giclee:
Ships within 7-10 business days, USPS. Up to 3 prints will be shipped in heavy-duty tube, loosely rolled and packed with protective archival material. More than 3 prints are shipped flat and carefully packed to protect the artwork.
Gift Prints:
Ships flat and covered in protective acetate. This item will ship in 3-5 business days. Shipping and handling cost is $4.95 within the US. Expedited and international shipment options are available.
Handbags:
This item will ship in two to three weeks. Shipping cost is $9.95 within the US. Expedited and international shipment options are available. - Privacy & Security
- Privacy Policy
Nicole Kristiana FitzGibbon (dba “Nicole Kristiana Studio”) operates nicolekristianastudio.com. It is Nicole Kristiana Studio’s policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors
Like most website operators, Nicole Kristiana Studio collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Nicole Kristiana Studio’s purpose in collecting non-personally identifying information is to better understand how Nicole Kristiana Studio’s visitors use its website. From time to time, Nicole Kristiana Studio may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Nicole Kristiana Studio also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Nicole Kristiana Studio does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to Nicole Kristiana Studio’s websites choose to interact with Nicole Kristiana Studio in ways that require Nicole Kristiana Studio to gather personally-identifying information. The amount and type of information that Nicole Kristiana Studio gathers depends on the nature of the interaction. Those who engage in transactions with Nicole Kristiana Studio – by purchasing products, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Nicole Kristiana Studio collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Nicole Kristiana Studio. Nicole Kristiana Studio does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Nicole Kristiana Studio may collect statistics about the behavior of visitors to its websites. For instance, Nicole Kristiana Studio may monitor the traffic received from 3rd party sites. Nicole Kristiana Studio may display this information publicly or provide it to others. However, Nicole Kristiana Studio does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Nicole Kristiana Studio discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Nicole Kristiana Studio’s behalf or to provide services available at Nicole Kristiana Studio’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Nicole Kristiana Studio’s websites, you consent to the transfer of such information to them. Nicole Kristiana Studio will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Nicole Kristiana Studio discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Nicole Kristiana Studio believes in good faith that disclosure is reasonably necessary to protect the property or rights of Nicole Kristiana Studio, third parties or the public at large. If you are a registered user of an Nicole Kristiana Studio website and have supplied your email address, Nicole Kristiana Studio may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Nicole Kristiana Studio and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Nicole Kristiana Studio takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Nicole Kristiana Studio uses cookies to help Nicole Kristiana Studio identify and track visitors, their usage of Nicole Kristiana Studio website, and their website access preferences. Nicole Kristiana Studio visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Nicole Kristiana Studio’s websites, with the drawback that certain features of Nicole Kristiana Studio’s websites may not function properly without the aid of cookies.
Privacy Policy Changes
Although most changes are likely to be minor, Nicole Kristiana Studio may change its Privacy Policy from time to time, and in Nicole Kristiana Studio’s sole discretion. Nicole Kristiana Studio encourages visitors to frequently check this page for any changes to its Privacy Policy.
Copyright © 2005–2009 Nicole Kristiana Studio Privacy Policy.
Thank you for your time. - Returns & Replacements
- Nicole Kristiana Studio has a 30-day, no questions asked return policy. The 30 days starts on the date that your order was placed. If for any reason, you are not satisfied with your product, you can return it, and will be refunded the purchase price, minus shipping.
- Ordering
- All orders through the Nicole Kristiana Studio.com website are processed using secure payments. Paypal, Google Checkout and credit card services provided through a secure third-party provider. If you are unable to use these services, please contact us and we will make other arrangements for you.
- Payment, Pricing & Promotions
- On occasion, nicolekristianastudio.com will have sales or promotions that change the price of items on the site. Many of these promotions are limited time, or limited use coupon codes. If you were given a coupon code, and it does not work, the chances are it has expired or has already been used. If you are certain that neither of those are the case, please contact us and we will look in to the issue.
- Viewing Orders
- If you have signed up for an account with Nicole Kristiana Studio, your orders will be viewable through the 'my account' link at the top of the site.
- Updating Account Information
- Nicole Kristiana Studio requires that you keep the information on your account accurate. If any information changes (shipping address, etc.) you are expected to update it in your account. Nicole Kristiana Studio will not be held responsible for items that are sent to incorrect addresses, if the incorrect address is listed as a valid address on your account.
